FAQ
Questions about HEXWAVE
Answers on detection, safety, configurations, installation and buying.
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Detection
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What does HEXWAVE detect?
HEXWAVE detects metallic and non-metallic threats on the body, including traditional weapons, 3D-printed guns, ceramic knives, and plastic, liquid and powder explosives. It also detects contraband such as vapes and other prohibited items.
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Does HEXWAVE screen bags?
No. HEXWAVE screens people once personal belongings are off the body and out of their pockets, with nothing in their hands. Plan bag screening as its own step, and decide where belongings come off at your entrance, because that shapes the layout and the staffing.
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Does it see inside the body?
No. It images the surface of the body. There is no X-ray.
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What detection rate should we expect?
HEXWAVE doesn’t come with a one-size detection rate. Every entrance has its own threat list, and the number that matters depends on yours, so the demo shows you the system running and walks you through what it flagged.
Safety and privacy
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Is HEXWAVE safe?
HEXWAVE is low-power and non-ionizing, and its energy doesn’t penetrate the skin. Intertek calculated a maximum RF power density of 0.000000098 W/m² at a separation of 20 cm. That is approximately 102 million times below the applicable general population exposure limit of 10 W/m².
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Can it screen people with pacemakers or implants?
Yes. HEXWAVE screens people with pacemakers and implanted defibrillators. Millimeter wave imaging doesn’t produce the low-frequency magnetic fields that create interference risk in implanted cardiac devices. It screens people with artificial joint replacements without alarming.
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Can it screen people who are pregnant, or children?
Yes. HEXWAVE screens people who are pregnant and people of any age. It can screen the same person as often as your policy requires, with no cumulative exposure limit.
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What does the operator see?
The operator sees a generic body outline, never a picture of the person. When something is flagged, the outline shows where on the body it is. Images are not stored, and no personal information is captured.
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Does HEXWAVE store images or personal information?
No. Images are temporary, stay inside the system and are not stored. No personal information is captured or stored for the people being screened. Screening records stay on the panel, with no cloud service and nothing leaving your network.
Configurations
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What are the three configurations?
In the S-Configuration people keep walking, in the T-Configuration they make a quarter turn, and in the I-Configuration they turn all the way around. Every configuration uses the same panel, and the configuration is set in software.
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How much space does each configuration need?
The S-Configuration needs about 10 × 10 ft, including the clear zone. The T-Configuration needs about 10 × 5 ft, with no clear zone. The I-Configuration needs about 4 × 7.5 ft on a front approach, or 4 × 4.5 ft facing a wall.
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Can we change configurations later?
Yes. Every panel includes an internal router, and the difference between configurations is an algorithm and software update, not new hardware. An S-Configuration or T-Configuration can become two I-Configurations with the addition of a tablet.
Power, installation and moving
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What does HEXWAVE need at the wall?
Each panel plugs into a standard 15A grounded wall outlet, with no dedicated circuit required. The panels connect to each other with a single Ethernet cable.
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How long does installation take?
Installation takes as little as 15 minutes: roll it in, plug it in, then align and calibrate. Nothing is bolted to the floor, with no floor reinforcement and no structural work. HEXWAVE is ready within five to ten minutes of power-on.
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Can it move between entrances?
Yes. Unlock the wheels, roll the panels to the new spot and repeat the alignment. No tools and no technician are required, and the panels calibrate themselves to their surroundings at every power-up.
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Does it work outdoors?
HEXWAVE operates indoors and in covered outdoor locations. The panels must be under a structure, protected from rain and splashing water, on a level, dry surface, and between 42°F and 95°F.